Abstract
This session will explore the future of digital technology in the public sector, the issues and how to prepare for them, and offer insight into how to build a digital transformation strategy for organizations and governments.
Facing pressure to digitalize their processes and services, governments and organizations are exploring the potential of digital technologies. Progressively, the automation and lowering of data collection costs, the massive increase of available data, and the shift of many face-to-face human activities to the digital domain, have put data processing at the heart of modern public action, and allowed for more efficient and cost-effective service delivery. This digital imperative is combined with the participatory imperative already weighing on the construction, implementation, and evaluation of public policies. Yet digital technologies raise many questions and challenges for governments and nonprofit organizations, from capacity building to their governance, regulation, ethics, and security.
About the Speaker
Florencia Serale works as a Digital Innovation Consultant at FAO and is also Civil Society Co-Chair of the Open Data Charter’s Implementation Working Group. Before joining FAO, Florencia worked as a Consultant at the Open Data Institute focusing on data infrastructure and governance and previously worked in different roles at the Inter-American Development Bank in projects related to open data, public innovation and digital transformation across Latin America.
Gianluca Misuraca is an international policy advisor on Digital Governance, Technology-Diplomacy, Strategic Foresight and Social Innovation. Among his main assignments, he is currently leading the European Commission’s Service for Foreign Policy Instruments (FPI) funded facility support project for establishing an “International alliance for a human-centric approach to Artificial Intelligence” (IA-AI). Gianluca is also a Senior Research Associate at the Department of Design of Politecnico di Milano and a Research Fellow at the Department of eGovernance and Administration of Danube University Krems.
Jérôme Duberry is the director of the new Executive Education program on the digital transformation of organizations and governments. He is also a Senior Researcher at the Albert Hirschman Center on Democracy (AHCD) and at the Centre for International Environmental Studies (CIES). His research activities focus on the use of digital technologies, including artificial intelligence, by civil society in the context of democratic processes and environmental governance. In his latest book on AI and Democracy, Jérôme explores the growing use of AI at various levels of the citizen-government relation and calls for an innovative, human-centric governance of AI based on risk assessment that prioritises equality, freedom, human rights, and popular sovereignty.
Prateek Sibal is Programme Specialist, Digital Innovation and Transformation, Communication and Information Sector, UNESCO Prateek Sibal is programme specialist in the Digital Innovation and Transformation Section of the Communication and Information Sector at UNESCO. In this framework, he coordinates the Communication and Information Sector’s work on artificial intelligence and digital transformation. His work spans research, advocacy for human centered AI, policy advice and development of human and institutional capacities for the governance of digital technologies. He teaches Digital Government at Sciences Po, Paris.